Food Guidelines

Better Business Bureau Issues Warning About Popular Dog Treat

WSMV Channel 4

Five years after alerting pet owners to possible dangers associated with Dynamic Pet Products Real Ham Bone for Dogs, Better Business Bureau (BBB) is seeing an increasing number of complaints against the Missouri company that manufactures the products.

BBB advises consumers to exercise caution when buying the bones, which are distributed under the Dynamic Pet Products label of Frick’s Quality Meats of Washington, Mo.

Nine consumers from across the nation have reported in the past six months that their dogs suddenly became ill or died after eating the Real Ham Bones. Several said veterinarians attributed the problems to bone fragments that became lodged in the animals’ digestive systems.

Many of the consumers described horrific scenes, saying they witnessed severe episodes of vomiting and diarrhea, bloody stools and other signs of distress in the animals within hours of ingesting the bones.

The bones in question were purchased nationally at Walmart or Jewel-Osco stores. Although, after multiple complaints, the meat manager for Jewel-Osco issued a destroy order for any bones in their possession. They are no longer available at Jewel-Osco stores.

In an emailed statement to the BBB, Dynamic Pet Products said, “we are taking seriously the concerns people have raised. We are working through public feedback in an effort to identify valid customer complaints.” The statement also said: “We have millions of customers who want a natural bone for their pets and safely use this product with a high level of satisfaction.”

Packaging labels ask that pet owners supervise their animals after giving them the pork bones. “Bone is to be chewed over several sittings, not eaten. Remove bone immediately if splintering occurs or small fragments break off.”

Several complainants said they did not read the labels. Others said they closely supervised their dogs, but the animals still got sick.

Packaging is currently being revised to include a larger, more prominent warning to pet parents to monitor their dogs while chewing the bone. The new labeling is expected to reach stores this summer.

6 Comments

6 Comments

  1. sandy kordes

    Dec 1, 2015 at 1:19 pm

    I am a firm believer in The Circle Of Love! I know how it hurts to lose a beloved pet.The heartbreak sometimes guilt of Could I have Done Something To Prevent This.I think about my loss to this day and that has been 3 years ago.Wanting the need to fill that gap.We decided to get another pet. We got a Boxer named Bojangles. He needed a good home and we could provide that for him.He could sense our loss and heartache and immediately jumped into action.He was only 6 wks old and needed our attention. He was willing to do his part. House trained in 2 days.Full of determination he would get frustrated and take a run for it until he could jump onto the chair.He has brought so much joy into our lives and helped the healing process. That is why I believe in The Circle Of Love. We saved him and he saved us from our heartache.Such love and devotion on both sides.

  2. Regina Sanchez

    Nov 5, 2015 at 6:45 pm

    I’m so sorry for the loss of Molly.I hope that having Olive will help you get thru the rough days as they come along.Ill be praying for you.

  3. Maria

    Nov 5, 2015 at 1:32 am

    I also adopted my shepherd lab mix it will be 14 years now in Feb.. I count each day as a blessing.. Iam lucky to have had her this long and to have shared so many seasons, life events, moments, emotions, experiences and feelings with her. I also think you were blessed. That is a very long time. One thing I know is that I am not ready for that day but when it comes I will have to accept it and know that she will be there waiting for me. I know that is the same with you and Molly.. She will be waiting on the other side and will be there as a spirit guide to watch over you.. As you did so much for her here on earth.

  4. Brenda

    Nov 4, 2015 at 1:13 pm

    And the Circle of Life, and Unconditional Love goes on as God has planned through Olive. I am truly sorry for the loss of Molly. You each gave your best to each other, and created beautiful memories, I am sure. Molly is now free of all pain and awaits you at “The Bridge.”

  5. Brenda

    Nov 4, 2015 at 1:09 pm

    And the Circle of Unconditional Love goes on! I am truly sorry for the loss of Molly. She awaits you at “the Bridge.”

    • Brandy Arnold

      Nov 4, 2015 at 1:56 pm

      Thank you so much for your kind words, Brenda. I look forward to seeing her again one day!

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