Certain varieties of JustFoodForDogs brand frozen, cooked dog food has been recalled due to contamination with Listeria monocytogenes bacteria.
JustFoodForDogs, LLC of Los Alamitos, California has issued a recall for three varieties of their frozen, cooked food for dogs after testing revealed that green beans used in certain recipes were received contaminated with Listeria monocytogenes bacteria.
Laboratory testing was conducted after a customer reported her dog becoming sick with vomiting and diarrhea after eating the food. After discontinuing feeding, the dog recovered. Following the positive test results, JustFoodForDogs issued a recall of three varieties of food made using green beans.
Those recalled products are:
- Turducken all Batch Dates
- Beef and Russet Potato with Batch dates between XX110118 and XX011419, sold between 11/1/17-1/14/18
- Fish and Sweet Potato with Batch dates between XX110118 and XX011419, sold between 11/1/17-1/14/18
JustFoodForDogs has alerted the FDA with concerns that the contaminated green beans they received from their supplier could affect a broader human food supply.
JustFoodForDogs contacted customers through email, direct mail, in-store signage, and via social media. They issued the following letter to consumers:
Dear Friends, Customers, Veterinarians, Partners and Staff,
Honesty. Transparency. Pet advocacy. These are three of the Core Values that make JustFoodForDogs who and what we are. Most days living up to these standards is easy. We use only the best ingredients; we open our kitchens to the public; we treat every dog as if he were one of our own; and we regard every pet parent as family.
This week has been more challenging. A few days ago, a diligent customer reported that our Turducken special made her dogs sick with vomiting and diarrhea. The dogs made a full recovery after a day, once switching their food to one of our daily diets; they did not receive veterinary care. Less than 72 hours ago, after the returned food confirmed positive for Listeria monocytogenes, we informed our Turducken customers about the only recall in the history of our company. Since then we have worked tirelessly to conduct extensive testing and a thorough investigation to establish the root cause of this issue. We promised an update.
This is that update.
It is genuinely heartbreaking to report that we have just received preliminary test results that suggest our human grade green bean supply was sent to us contaminated with Listeria monocytogenes. Healthy dogs may experience no signs but some, including elderly or weakened dogs, may experience vomiting and/or diarrhea. Severe disease from Listeria in dogs is rare. Listeria monocytogenes is more concerning in humans, if consumed.
The health of your dogs is always our primary concern. For this reason, and based on the preliminary results, we are proactively and voluntarily taking the following actions:
• Expanding the Turducken recall to all batch dates
• Recalling our only two other recipes that contain green beans: Beef & Russet Potato and Fish & Sweet Potato
• Notifying the FDA as this likely affects a broader human food supply of green beans
If you have fed these recipes and your dog is not currently experiencing any problems, do not worry. If you have any of the food listed above, please dispose of it and do not feed it to your dog. We will provide an immediate and unconditional credit to your account for all purchases made of these recipes between November 1st, 2017 and January 14th, 2018, upon request.
To make it easiest on you and to avoid waiting on hold, simply email us at [email protected] with the first and last name on your account. We will process your credit and reply with the confirmed amount within 72 hours. That credit will then be available for one year from the date it was credited.
Please, PAW it forward!