Recalls

RECALL ALERT: Irish Rover 2021 Advent Treat Calendar for Dogs

Costco has issued a recall for the Irish Rover 2021 Advent Treat Calendar for dogs, urging anyone who purchased it to stop feeding the treats to their pets.

Recall
Irishrover

In a December 11, 2021 product advisory, Costco Canada said, “If you purchased the Irish Rover 2021 Advent Calendar for Dogs, item 2462182, at a Costco warehouse or on Costco.ca between October 1, 2021 and December 8, 2021, out of an abundance of caution, please stop feeding the treats to your pet immediately as Irish Dog Foods reviews the quality concerns. These Calendars do not meet our quality standards.”

The product recall involves the Irish Rover 2021 Advent Calendar for Dogs, Costco Item #2462182.

Following concerns expressed by a small number of customers, Costco took immediate steps to withdraw the Irish Rover 2021 Advent Calendar for Dogs, item 2462182 from sale. Costco has contacted customers who had purchased it and will provide a full refund on return.

Irish Dog Foods has commenced an immediate investigation into the quality issues raised and have opened a helpline for customers who may have further queries. If you, or someone you know has purchased the Irish Rover 2021 Advent Calendar for Dogs, item 2462182, at a Costco warehouse or on Costco.ca between October 1, 2021 and December 8, 2021, out of an abundance of caution, please stop feeding the treats to your pet immediately.

“At Irish Dog Foods we follow very strict food safety & quality measures in the manufacturing of our products. We are a leading manufacturer in own-label and branded pet foods and treats. Located on the food island of Ireland we supply to over 30 countries around the world. From farm to feeding bowl we supply Quality Assured products.

“At Irish Dog Foods we test 5 individual samples per batch, selected at random. In total there were 285 individual tests for Enterobacteriaceae and Salmonella carried out for the component treats of the advent calendar and all showed NO DETECTION. Irish Dog Foods is confident that the treats involved were microbiologically sound leaving their facility and were all within their required strict specifications.

“Although, a small number of the advent calendars were reported to have bugs present, it is not a widespread event. As per above, our rigorous microbiological testing was conducted successfully for each and every individual batch of the treats contained in the calendar. There is no reason to believe there is any food safety issue. However, as such the calendar falls short of Costco’s and Irish Dog Foods high quality standards and therefore we recommend that you return the calendar for refund.

“There is no reason to believe this would cause any type of illness on consumption.

“This item was sold exclusively to Costco in Canada and is not being sold in any other retail outlets.

“Costco has very strict quality control practices and requires all vendors to adhere to all such requirements. Vendors must provide proof of a third party audit certification for any facility that is used. These inspections were completed and passed all necessary requirements.

“This is a voluntary recall, and is not being recalled for safety issues, but “quality” issues.

“If your dog is unwell, it is likely that the treats don’t agree with your dog, or perhaps have ingredients that are new to your dog. Whilst all the ingredients are approved by AAFCO, every dog is different and may be intolerant of some
ingredients.

“Again, you may return the Calendar to a Costco warehouse for a full refund on your next visit. For more information,
please contact Irish Dog Foods by telephone at 888-671-8851 (Monday to Friday 8am to 5pm) or
[email protected]

“We apologize for any inconvenience this may cause and ask you to please pass this information along to anyone to
whom the product may have been given.”

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1 Comment

1 Comment

  1. Avatar Of Jennifer

    Jennifer

    says:

    Please see the official Press Release from Irish Dog Food regarding the recalled advent calendar from Costco.
    Naas Industrial Estate, Naas, Co Kildare, Ireland
    E: [email protected]
    W: http://www.irishdogfoods.com
    *OFFICIAL PRESS RELEASE*
    December 14, 2021
    Following concerns expressed by a small number of customers, Costco took immediate steps to withdraw the Irish
    Rover 2021 Advent Calendar for Dogs, item 2462182 from sale. Costco has contacted customers who had purchased it
    and will provide a full refund on return.
    Irish Dog Foods has commenced an immediate investigation into the quality issues raised and have opened a helpline
    for customers who may have further queries. If you, or someone you know has purchased the Irish Rover 2021 Advent
    Calendar for Dogs, item 2462182, at a Costco warehouse or on Costco.ca between October 1, 2021 and December 8,
    2021, out of an abundance of caution, please stop feeding the treats to your pet immediately.
    At Irish Dog Foods we follow very strict food safety & quality measures in the manufacturing of our products. We are a
    leading manufacturer in own-label and branded pet foods and treats. Located on the food island of Ireland we supply
    to over 30 countries around the world. From farm to feeding bowl we supply Quality Assured products.
    At Irish Dog Foods we test 5 individual samples per batch, selected at random. In total there were 285 individual tests
    for Enterobacteriaceae and Salmonella carried out for the component treats of the advent calendar and all showed NO
    DETECTION. Irish Dog Foods is confident that the treats involved were microbiologically sound leaving their facility and
    were all within their required strict specifications.
    Although, a small number of the advent calendars were reported to have bugs present, it is not a widespread event. As
    per above, our rigorous microbiological testing was conducted successfully for each and every individual batch of the
    treats contained in the calendar. There is no reason to believe there is any food safety issue. However, as such the
    calendar falls short of Costco’s and Irish Dog Foods high quality standards and therefore we recommend that you
    return the calendar for refund.
    There is no reason to believe this would cause any type of illness on consumption.
    This item was sold exclusively to Costco in Canada and is not being sold in any other retail outlets.
    Costco has very strict quality control practices and requires all vendors to adhere to all such requirements. Vendors
    must provide proof of a third party audit certification for any facility that is used. These inspections were completed
    and passed all necessary requirements.
    This is a voluntary recall, and is not being recalled for safety issues, but “quality” issues.
    If your dog is unwell, it is likely that the treats don’t agree with your dog, or perhaps have ingredients that are new to
    your dog. Whilst all the ingredients are approved by AAFCO, every dog is different and may be intolerant of some
    ingredients.
    Again, you may return the Calendar to a Costco warehouse for a full refund on your next visit. For more information,
    please contact Irish Dog Foods by telephone at 888-671-8851 (Monday to Friday 8am to 5pm) or
    [email protected]
    We apologize for any inconvenience this may cause and ask you to please pass this information along to anyone to
    whom the product may have been given.

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