When Joseph Bochenek brought home an adorable new puppy, he wanted to feed his new Akita the best food he could buy. When a PetSmart associate pointed him to Purina Pro Plan, the new dog dad bought two big bags.
Three weeks later, he began noticing some new critters moving into his home.
“When it was dark, they’d fly at you, fly around you. As soon as you turn the light on to see what they were, they disappeared,” Bochenek told CBS5.
A swarm of moths had begun invading Bochenek’s home, but he couldn’t figure out where the pests were coming from. And then he opened up one of those brand new bags of dog food.
What he found inside that bag shocked him.
“Webs and bugs and all kinds of icky stuff,” he explained.
In fact, the infestation was so bad that Bochenek had to hire a pest control company to fog the entire house. Hundreds of dollars and a lot of headache later, he wants answers. He also wants to warn other pet parents.
PetSmart and Purina both responded to CBS5’s calls with the following statements:
PetSmart sent a statement, saying:At PetSmart, we strive to provide the best quality products for our pets and pet parents, and we will work with this pet parent to provide appropriate pest control services for their house.Purina sent a statement, saying:At Purina, product quality is our top priority, and there are no quality issues with our products. We make our products with strict quality controls and at temperatures that would prevent pests such as meal moths. Food products containing grain (including pet foods, flour, cereal and cake mixes) can occasionally have pests gain entry after the products are manufactured. Pests such as meal moths would not be expected to cause any pet health problems. We have been in contact with this consumer and are working to understand their situation and resolve any concerns.We welcome consumer feedback and encourage anyone with a product question or comment to reach us directly at the toll-free number or email address on every package.
Meanwhile, Bochenek urges other pet parents to check their dog food for creepy crawlies.
“If they have flying bugs, they should check it out and make sure it’s not coming from their dog food because we had no idea,” he said.