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RECALL ALERT: Nylabone Puppy Starter Kit Dog Chews

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TFH Publications, Inc./Nylabone Products, of Neptune, NJ is recalling one lot of its 1.69 oz. package of the Puppy Starter Kit dog chews, because they have the potential to be contaminated with Salmonella.

Salmonella can affect animals ingesting the product and there is risk to humans from handling contaminated products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.


Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

The recalled Puppy Starter Kit consists of one lot of dog chews that were distributed nationwide, to Canada, and through one domestic online mail order facility.

The product comes in a 1.69 oz. package marked with Lot #21935, UPC 0-18214-81291-3, located on the back of the package, and with an expiration date of 3/22/18 also stamped on the back of the package.

The potential for contamination was noted after routine testing by the company revealed the presence of Salmonella in one lot of 1.69 oz. packages of the Puppy Starter Kit.

No illnesses have been reported to date in connection with this problem.

Consumers who have purchased 1.69 oz. packages of the Puppy Starter Kit from affected Lot 21935, UPC 0-18214-81291-3, Expiration date of 3/22/18, should discontinue use of the product and may return the unused portion to the place of purchase for a full refund. Consumers with questions may contact the company at 1-877-273-7527, Monday through Friday from 8:00 am – 5:00 pm Central time (after hours/weekends covered by third-party poison control center).

Original FDA recall notice

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  1. Avatar Of Jane



    Have any of the others been recalled? It’s hard to believe that the contaminated batch ONLY made the puppy chews.

  2. Avatar Of Char



    I have a package of these with the same UPS code. My dog has chewed bits/pieces off the tan nylon/plastic one so I took it away from her. She has been sick a lot and vomits at least once a week. Last week also had diarrhea. She is an aggressive chewer and I have a hard time finding something she does not destroy. Now I have to worry about this too. I will attempt to return it tomorrow when in town. Thanks for the info.

    • Avatar Of Gail Soldato

      Gail Soldato


      Get the regular nyla bones Clear ones or the kind with nubs. My Min Pin is also an aggressive chewer also but he hasn’t been able to put any damage on either of his. He can chew through those raw hide large bones with in an hour. Was afraid he’d have problems passing them. I’ve also used the nyla bones on all our dogs without problems.

    • Avatar Of Emma And Lenny

      Emma and Lenny


      Hiya, I have a staffy cross and he’s also an aggressive chewer, I have an XL KONG toy which he’s had for over a year it’s a little too big for him to be able to get his mouth around it and you can fill it with treats, peanut butter etc. Also he has a coconut for the garden, if you rub the hair off with some sandpaper, it will keep them occupied for ages as he can’t quite get his mouth round that too. Far easier, cheaper and less worry that buying ‘new’ product and testing them to destruction 🙂

  3. Avatar Of Suzie



    Thank you so much Molly for giving these wonderful dogs a loving home!!! Rescued dogs are the BEST aren’t they?!!!! You gave them a life they may never have had the chance to live!!!!!!

  4. Avatar Of Gabrielle



    If they are really doing a recall on a batch then why is no one being notified. By that I mean, I am manager at a pet store and we sell all different kinds of nylabones from the puppy starter pack to the dura chews and all of the above, so it would have been much appreciated for the company to send out an email to those companies selling the product. This is not a joke to me at all. I take my job seriously, and to know I could have these at my store really ticks me off. I hope when I get into work today that I find an email informing us about this.

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